CITIGROUP INC./Earnings transcript

May 7, 2026

citi ID26 closing remarks transcript

Issuer IR↗

CITIGROUP INC.

TRANSCRIPT

2026 Investor Day

May 7, 2026

Speaker

Jane Fraser, Chair and Chief Executive Officer

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We have certainly covered a lot of ground today. And I think on behalf of all of the team, and indeed all of the firm, thank you so much for your time and for your engagement.

You know, at our Investor Day four years ago, I told you we would transform Citi. And today, you see that we have. This is now a bank with ambition. It's a hungry team.

They're eager to go toe-to-toe with any competitor and gone are the days when good enough was good enough. We're a team that has shown that we can multitask. We do not take the easy way out. We don't take short-term fixes.

This is a well-managed bank. The holding company mindset and diffused accountability of the past has been banished. And it's now a resilient bank with global capabilities that are a real clear competitive advantage. And it’s well past time to change the outdated mindset about our global footprint.

You can see we have moved at pace. We have persevered through unprecedented challenges, and we have built the capabilities that will sustain our progress. As we've said, a new Citi has emerged. It is one with intellectual firepower, with ingenuity, with scale, with executional excellence and, above all, with drive.

I am deeply grateful to every single one of our colleagues for what they have done to get us here. But I am even more grateful for the passion that they have for what comes next. We've put Citi back in the game. We intend to stay there, and we intend to win it.

Thank you very much.

Copyright © 2026 Citigroup Inc. 1

TRANSCRIPT

2026 Investor Day

May 7, 2026

Speaker

Jane Fraser, Chair and Chief Executive Officer

––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––

Certain statements in this transcript are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements made orally by Citi’s management. Such statements may be identified by words such as believe, expect, anticipate, intend, estimate, may increase, may fluctuate, target, outlook, guidance and illustrative, and similar expressions or future or conditional verbs such as will, should, would and could. These statements are based on management’s current expectations and are subject to uncertainty and changes in circumstances. These statements are not guarantees of future results or occurrences.

Actual results and capital and other financial condition may differ materially from those included in these statements due to a variety of factors. These factors include,

among others

(i) macroeconomic, geopolitical and other challenges and uncertainties, including impacts related to the conflict in the Middle East and resulting disruptions to energy and other commodities markets and supply chains; elevated inflation, slowing economic growth and increases in unemployment rates; changes in U.S. laws or policies; and changes in interest rates and monetary policies;

(ii) the execution and efficacy of Citi’s initiatives to achieve its simplification, transformation and enhanced firm and business performance priorities; and (iii) the precautionary statements included in this transcript. These factors also consist of those contained in Citigroup’s filings with the U.S. Securities and Exchange

Commission, including without limitation the “Risk Factors” section of Citigroup’s

2025 Form 10- K. Any forward-looking statements made by or on behalf of Citigroup speak only as to the date they are made, and Citi does not undertake to update forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made.

Copyright © 2026 Citigroup Inc. 2

citi ID26 closing remarks transcript — CITIGROUP INC.