Singapore Airlines ANNUAL

Risk Management

70 OVERVIEW PERFORMANCE GOVERNANCE FINANCIAL STATEMENT ON RISK MANAGEMENT (Continued) Simulation Tests on Crisis Management and Business Continuity Plans Ongoing reviews of and simulation test exercises on business continuity plans and other response plans are conducted throughout the year. The test exercises are independently verified to ensure the efficacy of the Group’s resilience towards business disruptions from unplanned events. Internally, taskforces for specific scenarios are in place and convene annually to assess the Group’s preparedness in managing potential large-scale disruptions. Integrated tests of business continuity plans are also conducted with relevant stakeholders, vendors, and outsourced agents, to facilitate scenario-driven approaches and to harness synergies, responsibilities, coordination, and communication across various functions. Training and Communications A comprehensive plan is in place to reach out to all employees through targeted communications and engagements activities. An interactive web-based training mandatory for all employees is also in place, as continual training is another key element to equip the Group’s employees with the relevant knowledge and the right mindset to manage risks. Risk management resources, including manuals and guidelines, are regularly updated and accessible to all employees to encourage independent and proactive management of risks in day-to-day operations. (b) Health and Safety Risks With the safety of its customers and employees being a top priority, the Group has in place a robust safety management framework and actively promotes a culture of safety awareness, values, and consciousness among its staff. Safety performance and incidents, including learnings from external events, are regularly reviewed by the SIA Occupational Safety and Health Committee (OSH), which comprises senior staff members from various key operational functions across the SIA Group, and surfaced to the Board Safety and Risk Committee (BSRC), to ensure that we consistently reinforce and uphold the Group’s safety standards. (c) Sustainability and Climate-related Risks As part of its efforts to comply with specific requirements in line with the mandate by the Singapore Exchange Limited (SGX) to disclose climate-related risks and opportunities, besides stepping up engagement with BUs to increase awareness and enhance staff com